Privacy Policy

Who we are

This website is operated by Carolina Comfort Shower and Bath, LLC, doing business as Carolina Comfort Bath & Shower ("Carolina Comfort," "we," or "us"), based in Charlotte, North Carolina.

Information we collect

When you request an estimate through our contact form, you give us your name, phone number, email address, ZIP code, and project type. You may also tell us when you hope to start, how you prefer to be contacted, and anything else you choose to write in the message box. If you call, text, or email us, we receive the information you share in those messages.

Like most websites, our hosting provider may keep standard server logs, such as your IP address, browser type, and the pages requested. We use these only to keep the site running and secure.

How we use it

We use your information to respond to your request, schedule a visit, prepare your estimate, and communicate with you about your project. We may also use it to keep our records, meet legal and accounting requirements, and protect the website from misuse. We do not sell your personal information.

Who we share it with

We share information only as needed to do the work you ask for: with the installation professionals assigned to your project, and with service providers who help us run the business, such as website hosting, email, quoting and contract software, and payment processing. We may also share information when the law requires it.

Cookies and tracking

This website does not currently use advertising cookies or analytics tools. It loads fonts from Google Fonts, so your browser connects to Google's servers when you view a page. If we add analytics or advertising tools in the future, we will update this policy first.

How long we keep it

We keep your information for as long as we need it to respond to you, complete your project, and meet our legal and accounting obligations.

Your choices

You can ask us to tell you what information we have about you, correct it, or delete it. You can also ask us to stop contacting you. Email info@carolinacomfortbath.com or call (980) 202-0672 and we will respond to your request.

Security

We take reasonable steps to protect the information you send us. No website or method of transmission is completely secure, so we cannot guarantee absolute security.

Children

This website is meant for homeowners and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

If we change this policy, we will post the new version on this page and update the date at the top.

Contact us

Carolina Comfort Bath & Shower
Charlotte, North Carolina
(980) 202-0672
info@carolinacomfortbath.com